Shipping policy
SHIPPING POLICY
At Heytapestries, we carefully prepare each order to ensure it arrives in perfect condition.
PROCESSING TIME
Orders are processed within 1–3 business days.
Once your order is processed, it will be shipped immediately.
DELIVERY TIME
Estimated delivery time is 7–10 business days.
Please note that delivery times may vary slightly depending on your location and external factors such as carrier delays.
TRACKING
All orders include tracking information.
You will receive a tracking link via email once your order has been shipped.
SHIPPING COST
We offer free standard shipping on all orders.
DELAYS
While we do our best to ensure timely delivery, Heytapestries is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
INCORRECT ADDRESS
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
LOST OR STOLEN PACKAGES
If your package is marked as delivered but not received, please contact the carrier first.
If you still need assistance, contact us at:
heytapestries@gmail.com
CONTACT
For any shipping-related questions, contact us at:
heytapestries@gmail.com